We were extremely satisfied with Duke Snyder. He was extraordinarily competent and polite, and it was an absolute pleasure to work with him. Duke was prompt and efficient and made the process of buying a new car, which can be stressful, as easy as possible. We would highly recommend Duke Snyder to anyone interested in buying a Lexus. Please note that we drove two hours to this dealership, and based on our interaction with Duke this time and effort was well spent.
Even though I did not purchase from this dealer, the customer service was excellent.
I truly met an amazing and outstanding person at Lexus of Route 10. His name is Duke Snyder. It is because of him that we got Lexus. It is because of him that we got it from this dealership. It is because of him we love our car. He has helped us at every step and never got upset with the million phone calls and questions I had for him and the emails I exchanged with him. I truly feel that anyone who goes to Lexus of Route 10 should ask for Duke (no offense to anyone) and work with him. He ...
Best service!!! Thank you!
I recently stopped by this lexus dealer to get options on a certified pre own car. I've been eyeing the IS300 for a while now. As I went "window shopping," I was introduced to Justin Salomone. He had a great personality, knowledge of vehicles and sharp dressed! Though I did not purchase... yet, I will without a doubt, go back to Justin! I highly recommend if in the market to not only go to Route 10 Lexus (place is beautiful and very polite staff) but to see Justin himself.
I was very please with the service I recieved here. From the beginning with my email to Samantha Gabriele whose answer my questions or got back to me with the answers. With this age of technology I text or left messages at other Lexus service and no reply. The service advisory was helpful as well. This is a bit far for me but I will be back. Since this was a long job I did I got a loaner so I don't have anything so say about the waiting area.